Privacy Policy

When you contact us or request a service, we collect information you give us directly. This includes your name, phone number, email address, and the address where you need roof leak repair. We also collect details about your roof issue, such as the type of leak, its location, and any photos or descriptions you share.

Like most websites, we automatically collect some technical information when you visit our site. This includes your IP address, browser type, device type, pages you view, and the time and date of your visit. We use this to keep our site working smoothly and to understand how people find us.

We use your contact details to respond to your request, schedule a visit, and keep you updated about your roof leak repair. If you hire us, we use your information to provide the service, process payment, and follow up after the work is done.

We also use your information to improve our website and services. For example, we may review which pages are most visited so we can make our site more helpful. We may send you occasional updates or offers, but only if you have opted in to receive them. You can opt out at any time.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our site may not function properly. We do not use cookies to collect personal information without your consent.

We use third-party analytics tools, such as Google Analytics, to help us understand website traffic and usage patterns. These tools collect information sent by your browser as part of a web page request, including your IP address and pages visited. This data is aggregated and does not identify you personally.

We may also use third-party services for scheduling, payment processing, and customer communications. These providers have their own privacy policies, and we encourage you to review them. We only share the information necessary for them to perform their specific functions.

We do not sell, rent, or trade your personal information to outside parties. We may share your information with trusted service providers who help us operate our website, conduct our business, or serve you, as long as those parties agree to keep your information confidential.

We may also release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety, or the rights, property, or safety of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

We keep your personal information only as long as we need it to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. For example, we retain service records for a reasonable period so we can honor any warranty and comply with tax and legal obligations.

When your information is no longer needed, we securely delete or anonymize it. If you ask us to delete your information, we will do so unless we are required to keep it for legal reasons.

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and managerial procedures to safeguard the information we collect.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work hard to keep your data safe and review our practices regularly.

You have the right to request access to the personal information we hold about you. You can also ask us to correct any inaccuracies or to delete your information, subject to certain legal exceptions. To make a request, please contact us using the details below.

If you have opted in to receive marketing communications, you can opt out at any time by following the unsubscribe instructions in those messages or by contacting us directly. We will honor your request as quickly as possible.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.